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Privacy and Cookie Policy

Privacy and Cookie Policy

Last updated: 17th July 2024


Privacy Policy

Giftpoint Limited needs to gather and use certain information about individuals.  We are committed to protecting your personal data and we respect your privacy.  This privacy notice will inform you about the type of personal data we collect; through the use of our sites, any data you may provide when you sign up for a newsletter, make an enquiry, purchase a product, enter into a contract with us, supply us with a product, open an account with us or correspond with us by phone, email or otherwise and how we at Giftpoint Limited use, disclose and protect that information.

Our data protection representative is responsible for overseeing questions in relation to this privacy notice.  If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details below.

The data we collect

  • Identity data; including title, first name, middle name, surname and job title
  • Contact data; including billing address, delivery address, email address and telephone numbers
  • Financial data; including bank account and payment card details and invoice address
  • Transaction data; including payments to and from and purchase history
  • Profile data; including username and passwords

We will not collect any special categories of personal data about you.  This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.  We do not collect any data about criminal convictions and offences.

How we collect your data 

  • Direct interactions; you may give us your identity, contact and financial data by face to face meeting or corresponding with us by post, phone, email or otherwise
  • You open an account with us
  • You enter into a contract with us
  • You place an order with us
  • You create an account on our websites
  • Subscribe to our newsletters
  • Request marketing to be sent to you
  • Supplied to fulfil a marketing requirement (for example a gift is sent to you at our customers request)
  • Third parties or publicly available sources
  • Identity and contact data from data brokers or aggregators
  • Identity and contact data from publicly available sources such as Companies House and the Electoral Register based inside the EU

How we use your data

We will only use your personal data as the law allows us to.  Most commonly we will use your personal data in the following circumstances. 

  • Process, evaluate and respond to your enquiries
  • To register you as a customer
  • To process and deliver your order
  • To manage our relationship with you
  • To perform the contract that we are about to enter into or have entered into with you
  • To send you newsletters and/or industry related updates
  • To make you aware of our goods and services that may be of interest to you
  • To verify your identity
  • To operate, evaluate and improve our business

If you do not provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with goods).  In this case, we may be unable to process an order for a product and fulfil our contract with you.  We will notify you at the time if this is the case.

Disclosures of your personal data

We may have to share your personal data for the purpose of fulfilling our contract with you.  These may include 

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